Privacy Policy


This privacy policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy periodically by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

We may collect the following information via our website:

  • Your name
  • Your contact information i.e. address, telephone numbers and email address
  • The information you have requested from us

What we do with the information we gather

We require this information to understand your needs and provide you with a quality service. In particular for the following reasons:

  • For internal record keeping
  • To improve our products and services
  • To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Controlling your personal information

We will not sell or lease your personal information to third parties unless we are required by law to do so.

We will share your information only with associated companies/partners to assist us with providing the services in relation to your requirements ie managing agents, inventory clerks etc. You may request details of personal information which we hold about you. If you would like a copy of the information we hold please write to Martyn Charlwood, Sterling Investments, 35 Seamoor Road, Westbourne, Bournemouth BH4 9AE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF   Tel 0303 123 1113.