FAQ
How is rent paid?
Rent is paid directly to Sterling Investments on a termly basis which is due at the end of September, end of January and end of April. Rent payments can be made by BACS (Bank Transfer). For students who do not have a UK guarantor/s rent is due annually in advance. Further details can be provided.
How does the security deposit work?
A security deposit is required 60 days before your move in date. The deposit will be held with the DPS for the duration of your tenancy. This is returned at the end of the tenancy when the property has been vacated, less any deductions for damage etc. This may take a few weeks to finalise. Properties should be cleaned and handed back in the same condition as the start of the tenancy.
What to bring on your move in date?
In addition to your personal possessions, please could you have with you proof of your identity. Photo ID such as a passport or driving licence in order that we handover keys to your new home.
Do students have to pay council tax?
Any property occupied entirely by full time students will not be taxed by the Council provided the relevant form is completed. Where there is one non-student in the property, an application can be made to reduce the Council Tax payable by 25%. See the local council web site for advice, rates and discounts.
What do I do about utilities e.g. gas, electric, water etc.?
These costs will be additional to the agreed rent and upon your arrival all services are connected and in working order. You will have the ability to select/change the utility provider in line with what suits your circumstances best. Meter readings will be detailed in the inventory report which will be forwarded to you for your approval.
Will I need a television licence?
Everyone who installs or uses a device to watch or record television programmes as they are being shown on TV is legally required to be covered by a valid TV licence.
Will I need contents insurance?
We strongly recommend that you take out appropriate insurance to cover loss or theft of property from the home. This usually comes with options to cover loss or theft of property away from the home, for example a bike or valuable equipment.